Claire Hughes Johnson

“And we could be like, we don't really have that. It just gives you a little more selling flexibility too.”

“Yes, you can say, "Oh yeah, I actually am in charge of optimization for our payments product." I'm sure you are. I'm sure that's what you”

“Distinguish management and leadership is the third one, yep.”

“Say the thing you think you cannot say, yeah.”

“There is no one. There's no perfect org structure, there's no perfect operating approach, there's no perfect, yeah, performance and management and level system. But having one and committing to it is ...”

“How you know is people are asking you. Especially new hires are asking you a lot of questions about what's important, or "Why do we do it this way?" You said it yourself at the beginning. Doesn't writ...”

“Yes. We called it the spin the wheel, the spin wheel on who gets to present. But that has a logic in it, which is then you're not working. So just prepare it.”

“There's a, yeah, intentional. There's a team building.”

“Well, one, you don't feel as isolated because you're in a team, but also there's more joint work than people realize, I think at least in the companies I'd like to work for.”

“Well, a lot of what we talked about, having common codified documents of what we believe in, how we work, and then using communication practices very intelligently. Never think that one communication,...”

“Yes. And just like a marketer, use different channels. Some people read emails, some people watch videos, some people attend the meeting. Repeat.”

“Is a lot about what they're working on. And it's because it is, again, an unsung thing that is critical and that I don't think people naturally come to.”