Jag Duggal

“Lenny, I'm honored to be here. I'm a big fan of the show, and look forward to the conversation, so thanks for having me.”

“I believe that is correct. We've recently set a new world record for the first underwater credit card transaction, so we're always looking for some fun things to do there.”

“Because you can get tone of voice. Brazilians and Mexicans are incredibly expressive. There is a degree of real fine grain sense that the statistics never tell you.”

“I love that. That sounds exactly right to me.”

“Exactly. Have a point of view on what you think the customer will say that will lead them to be really excited about your product. That way you will get very clearly eh or yes, bang the table exciteme...”

“The product team, a little over a year ago we put together some schwag, which was fundamentally ... I have a mantra within the company since roughly the time I joined, which is, "We're in the business...”

“I'm happy to be on the contrarian side.”

“It depends on how you categorize it, but I would say we have roughly a dozen to 20 core product lines.”

“Yeah, bloody-mindedness is a dramatically underrated quality as we over-intellectualize from strategy to execution and all the other things. Sometimes persistence is key and persistence while still be...”

“Was listening to your podcast with Christopher Lockett and it was on the treadmill when I was doing it and in the middle of it he mentioned a product around the idea of category design. I think I forg...”

“I have been rehabilitated and one of the great things about working with the Brazilian companies, the quality of mangoes in Brazil are top-notch. So I get to partake fairly regularly these days.”

“Lenny. Enjoyed it so much. Thanks a lot. Great to chat.”