David Singleton

“Yeah, great question. Before I talk about this one operating principle, let me just set a little bit of context of,”

“Thinking about those kind of flows is what led us to build Link, which is our product for making one click checkout available. And that has had a tremendous impact both on convenience for customers of...”

“So meticulousness plays out with impact in so many different ways at Stripe and I enjoy working that way in many different areas.”

“Yeah, great question. So it's a practice that is quite valuable generically. There are many places where you can apply friction logging in order to really shine a light on what is the most effective p...”

“So yeah, those are some of the techniques that Shreyas might have been thinking of.”

“I tell them this is an important part of the process. Please don't treat me any different to anyone else. And obviously to make this work well you have to set the expectation that you're not going to ...”

“Yeah, I'll speak from personal experience. I love writing code. I really love writing code. It's pretty much what I do for fun. I also love writing code with Copilot, because as I said, it means that ...”

“I'm always working hard to delegate sometimes a little bit more than I'm comfortable with, because that's the only way to really operate at significant scale. I think something else, and sorry, this i...”

“There are some tasks that I do that are maybe not the most important thing, but I know that I get a lot of joy and energy from them, and then that carries over into the other stuff that also needs to ...”

“We bring it back up for synthesis, and then back down for everyone to really distribute with a lot of context within their orgs. We find that at our current scale, very, very effective.”

“Do you have any feedback? Genuinely, I'd love to hear your Stripe feedback.”

“That's right, that's right. It has a ton of very practical advice, so I recommend that one a lot.”