Katie Dill

“I'm happy to talk about it because frankly, it was the biggest learning experience of my leadership career, or at least that happened in one moment, and it happened in my early days at Airbnb. So I wa...”

“Ah, starting with the easy questions I see. All right.”

“And in retrospect, as hard as that was, I'm very grateful and very amazed that they could come together and share that with me. It can be hard to bring feedback forward like that.”

“Yeah. Stripe is used by millions of businesses globally, small and large, from early stage startups, to SMBs, larger organizations and enterprises like Amazon and Hertz, Shopify, Spotify, X, which I b...”

“Yeah. Such a good example. Such a good example.”

“Okay. All right. Well, it's that good. It's that good. I wish I could remember which episode that was, but it was seven? I forget. But anyway.”

“Yeah, I would love to tell you about something that we've actually rolled out pretty recently that I'm extremely excited about the positive impact on.”

“It's like, "Well, actually, that felt a little worse than you've described it. Actually, I think that we probably need to put more urgency on solving that." Or in some cases it's like, "Actually, that...”

“Ooh, that's good. I like that very much.”

“Nice. And we take great care to deliver these ideas of progress and books that hopefully feel beautiful. We have a new book coming up that you can pre-order now, and it is Poor Charlie's Almanac. It's...”

“You did? I actually excited to hear that.”

“Oppenheimer was amazing. And TV show? Shrinking. And that one was really good, and it actually really surprised me how funny and positive it was, because the trailer for it does not give that impressi...”