Rachel Lockett
Founder & Executive Coach @ Lockett Coaching
Former HR leader at Stripe and Pinterest. Now coaches CEOs and tech leaders.
βA guide to difficult conversations, building high-trust teams, and designing a life you love, covering team leadership, product design, and consumer products.β
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β... but he's running a community, a global community for Coinbase called Base and the Base app.β
A guide to difficult conversations, building high-trust teams, and designing a life you love | Rachel Lockett
β... that you can use in your own life tonight with your wife-β
A guide to difficult conversations, building high-trust teams, and designing a life you love | Rachel Lockett
βAnd hopefully, your listeners can use them too.β
A guide to difficult conversations, building high-trust teams, and designing a life you love | Rachel Lockett
βOkay. So, the first skill is active listening. And Lenny, you're probably a good listener because this is what you do for a living is you listen to the people who come on your podcast. But I don't kno...β
A guide to difficult conversations, building high-trust teams, and designing a life you love | Rachel Lockett
βOkay. How about this? I'll demonstrate some level three listening. I'm going to ask you a question.β
A guide to difficult conversations, building high-trust teams, and designing a life you love | Rachel Lockett
βYeah. Great. Yeah, there's an element of synthesizing what I'm hearing verbally. That's the focused listening part, and then, mirroring back the emotions that I'm noticing.β
A guide to difficult conversations, building high-trust teams, and designing a life you love | Rachel Lockett
βAnd even things that I'm guessing, and I can say, "Is that right?" And you can say, "No, actually, I'm not conflicted about the challenges of being a dad. I just am so joyful." And then, now, I unders...β
A guide to difficult conversations, building high-trust teams, and designing a life you love | Rachel Lockett
βThat's exactly right. And you don't have to do it in this order. These are just four kinds of questions.β
A guide to difficult conversations, building high-trust teams, and designing a life you love | Rachel Lockett
βAnd he has time to pick his head up and plan for 2026, and spend his time and his gifts. Which are product, vision and strategy. So that's more of a global example of what results from leaders shiftin...β
A guide to difficult conversations, building high-trust teams, and designing a life you love | Rachel Lockett
βSo I want you to tell me a challenge. It could be a personal challenge, a professional challenge. Just bottom line, something that you're struggling with.β
A guide to difficult conversations, building high-trust teams, and designing a life you love | Rachel Lockett
βI mean, the Indiana Jones boulder is coming for you.β
A guide to difficult conversations, building high-trust teams, and designing a life you love | Rachel Lockett
βThat's a fight or flight instinct we all have.β
A guide to difficult conversations, building high-trust teams, and designing a life you love | Rachel Lockett