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Sarah Tavel

Venture Partner @ Benchmark

First woman GP at Benchmark. Previously at Greylock, Bessemer, and Pinterest.

β€œSarah’s Hierarchy of Engagement framework for growing a consumer startup.”

Career History

CompanyRoleYears
BenchmarkVenture Partner (previously General Partner)2017-present
Greylock PartnersPartner~2015-2017
PinterestProduct Lead (Search, Recommendations, Machine Vision)~2012-2015
Bessemer Venture PartnersVice President~2006-2012

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Episodes (1)

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Quotable Clips

β€œYes. Yes. By the way, this action, it's very important to pick the right action. You want to make sure it's an action that scales to enough users. You want to think about, "If I think about my product...”
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Sarah Tavel

The hierarchy of engagement | Sarah Tavel (Benchmark, Greylock, Pinterest)

7:36
β€œRight. Part of it is how do you measure the success of your NUX, of the activation? To me, it is are you taking those new users and helping them understand the mental model of your product well enough...”
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Sarah Tavel

The hierarchy of engagement | Sarah Tavel (Benchmark, Greylock, Pinterest)

9:01
β€œThere was a NUCs once that we played with at Pinterest where we didn't even teach people what pinning was. It was their feed magically appeared and it was a real ... That was an example of okay, we ha...”
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Sarah Tavel

The hierarchy of engagement | Sarah Tavel (Benchmark, Greylock, Pinterest)

9:19
β€œEvernote, another example. I don't know if you're an Evernote user.”
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Sarah Tavel

The hierarchy of engagement | Sarah Tavel (Benchmark, Greylock, Pinterest)

12:52
β€œPeople still laugh at me for being an Evernote user.”
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Sarah Tavel

The hierarchy of engagement | Sarah Tavel (Benchmark, Greylock, Pinterest)

13:01
β€œPeople keep telling me I need to move on to Notion or something else, but not yet. I will remain a dinosaur here.”
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Sarah Tavel

The hierarchy of engagement | Sarah Tavel (Benchmark, Greylock, Pinterest)

13:41
β€œOh, I didn't. But I know of the app, and it's just an awesome founder.”
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Sarah Tavel

The hierarchy of engagement | Sarah Tavel (Benchmark, Greylock, Pinterest)

22:49
β€œYes. As people say, when something grows really quickly, it also can collapse really quickly.”
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Sarah Tavel

The hierarchy of engagement | Sarah Tavel (Benchmark, Greylock, Pinterest)

23:36
β€œBut it makes the most sense for consumer social.”
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Sarah Tavel

The hierarchy of engagement | Sarah Tavel (Benchmark, Greylock, Pinterest)

26:29
β€œIt works for Evernote. Evernote isn't a consumer social product.”
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Sarah Tavel

The hierarchy of engagement | Sarah Tavel (Benchmark, Greylock, Pinterest)

26:34
β€œRight. You have the chance of level three with social.”
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Sarah Tavel

The hierarchy of engagement | Sarah Tavel (Benchmark, Greylock, Pinterest)

26:45
β€œNumber one is actually measuring it. I can't tell you how many times I suggest to a founder to track cohorts and that's a new thing. Just being really, really clear and intellectually honest on lookin...”
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Sarah Tavel

The hierarchy of engagement | Sarah Tavel (Benchmark, Greylock, Pinterest)

27:13