Eeke de Milliano
Head of Global Product @ Stripe
Head of Global Product at Stripe. Known for fostering innovation and big thinking in product orgs.
βFoster innovation and big thinking, covering product design, team leadership, and product strategy and execution.β
Career History
Vault Colleagues
Episodes (1)
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Quotable Clips
βAwesome. Very ready. Snir is the best, so yeah, I'm excited.β
How to foster innovation and big thinking | Eeke de Milliano (Retool, Stripe)
βYeah. So when I joined Stripe, I joined Stripe in 2013. It was pretty small at the time, it was around 50 people. And Stripe didn't have any product managers at that time.β
How to foster innovation and big thinking | Eeke de Milliano (Retool, Stripe)
βAnd I think Stripe was kind of famous for that. And it really wasn't because we were anti-PM in any way. It was mostly just because we were building this product for developers. We had a lot of really...β
How to foster innovation and big thinking | Eeke de Milliano (Retool, Stripe)
βBut, it's kind of a long story to explain that, at the time there was this one sort of business model, the two-sided marketplace business model, that was just becoming huge. And you can't even really ...β
How to foster innovation and big thinking | Eeke de Milliano (Retool, Stripe)
βAnd then on top of that, all these platforms and marketplaces started having all these pretty complex regulatory and compliance requirements that were pretty different, country to country.β
How to foster innovation and big thinking | Eeke de Milliano (Retool, Stripe)
βSo it was just this really complicated financial infrastructure problem, and Stripe actually didn't really have the right solution for it. And no one else in the market did, either.β
How to foster innovation and big thinking | Eeke de Milliano (Retool, Stripe)
βSo at the time, this Stripe engineer, Brian Krausz, started poking around at this problem. Because I was talking to so many of these customers, we started talking about this problem together and pokin...β
How to foster innovation and big thinking | Eeke de Milliano (Retool, Stripe)
βThat was easily, I think, one of my favorite products I worked on. Not only, it ended up actually being really quite significant for Stripe's business. But also, because it was the first product and I...β
How to foster innovation and big thinking | Eeke de Milliano (Retool, Stripe)
βAnd then, the second product that I think of very fondly during my time at Stripe, was this product, Stripe Radar. So Stripe obviously processes a lot of payments. Wherever there's money, fraudsters w...β
How to foster innovation and big thinking | Eeke de Milliano (Retool, Stripe)
βAnd there were certainly some merchants who were just particularly vulnerable to payments fraud. So, someone's using stolen credit card information to essentially purchase a good.β
How to foster innovation and big thinking | Eeke de Milliano (Retool, Stripe)
βAnd that was really fun, both from an anthropological perspective. Because we were kind of hanging out in corners of the internet where you wouldn't usually go if you were doing only legal things. So ...β
How to foster innovation and big thinking | Eeke de Milliano (Retool, Stripe)
βSo, both those things were really, really neat.β
How to foster innovation and big thinking | Eeke de Milliano (Retool, Stripe)