Karri Saarinen

“Yeah, Nan Yu, he is the head of product.”

“And then a design is just enabling some of these things, enable and similar to technology, it's like if you have good technology, it's easier to do certain things and the product works better in some ...”

“And then when you use it, hopefully you agree and you can feel that it's most optimized. So being opinionated, I think the value it provides people is you don't have to think too much or spend more ti...”

“The data didn't make that choice for us.”

“Yeah, and for sure. And then if you look at successful companies and Amazon is very different than Apple in how they operate. And I think both of them are successful, but not in the same way.”

“And I think some businesses are much more transactional where it's like, yeah, we just need to make this e-commerce sale. And then once it's done, we don't care what happens.”

“So our case, it's more like we really need to build this relationship over time. And then that's why I think some of the choices we make are also more about respecting the customer versus we're just w...”

“Yeah, yeah. And the exercise is that it's important for you to be healthy or not just burn yourself out. So I think it was a balance [inaudible 00:54:17] to that.”

“So it's similar to me. It's like I operate this way personally too, that I think about "Is this important for the main quest line in building this company for me? Or is this something that I can ignor...”

“And this goes similar to, for example, a marketing hire is... We think about, yeah, we do need the marketing skill sets, but then we also want to see that this person also maybe is a good storyteller ...”

“So we started officially in 2019. Some, I think, months before that we were already exploring and prototyping the product. So I think we prototyped different kinds of designs a little bit.”

“Yeah, I think it's just a few months. I think just-”