Chandra Janakiraman

“The ask is really to create a meta analysis of all of the analysis. So the data person on the strategy working group has to scan the historical archives at the company and sort of synthesize and conde...”

“... their own preconceived notions of what to build, what the strategy should be, and it humanizes the whole process. That I think is the purpose, but you still give them the homework of writing down ...”

“Yeah. The deck is an output of the first phase, and then it flows into the second phase, which is a strategy sprint. You don't share the deck with anybody yet.”

“In the strategy sprint, it's like a key thing. Yeah.”

“Then you have, let's say 10 to 15 clusters. What you then do is you, because remember, because it started as a problem generation exercise, each of the clusters also has a name that is a problem, and ...”

“You generate these areas, these strategic pillars, you generate the how might we's. How might we's are typically pretty straightforward. Once you have the strategic pillars, it takes probably an hour ...”

“Yeah, that's awesome. It's also something that designers are familiar with, Lenny, so it flows really well into sort of a design sprint.”

“Exactly. Then the third day is it's good to start fresh. The team's accomplished a lot.”

“I would say it's not sort of an empirical study, obviously because of the small sample size, but I would say that it's really opened people's eyes and it's led to really good alignment and eventually ...”

“I'm happy to share of the flowchart of the process and the template as well.”

“It's about one to two weeks, and I think it's mostly solo work and hopefully by the end of it there's a very tight doc, and that's what we use to roll out.”

“I would minimize pulling them in, because they've all contributed so much to the process already. So, I would say that at the end of it, obviously, once you have a draft, it's good to share with them,...”