Nick Turley
Head of ChatGPT @ OpenAI
Leads ChatGPT with 800M+ weekly active users. Previously at Instacart and Dropbox.
βThe fastest-growing product in history, covering AI product work, product design, and go-to-market execution.β
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βIt's a busy week, but we've been working on this for a while, so it also feels really good to get it out.β
Inside ChatGPT: The fastest-growing product in history | Nick Turley (Head of ChatGPT at OpenAI)
βSo, to maybe back up a bit, now, you think of ChatGPT as, "Is this going to be ubiquitous product?" Again, about 10% of the world population uses every week.β
Inside ChatGPT: The fastest-growing product in history | Nick Turley (Head of ChatGPT at OpenAI)
βI like to tell this story when we do our hackathons because I really do want people to feel like they can ship their idea, and it's certainly been true in the past, and we'll continue to make it true.β
Inside ChatGPT: The fastest-growing product in history | Nick Turley (Head of ChatGPT at OpenAI)
βI need it. Yeah, yeah, yeah. And I need to hard unplug on a Saturday, or something like that. Obviously-β
Inside ChatGPT: The fastest-growing product in history | Nick Turley (Head of ChatGPT at OpenAI)
βBut it's just not possible otherwise. This has been a giant marathon for three years now. Yeah.β
Inside ChatGPT: The fastest-growing product in history | Nick Turley (Head of ChatGPT at OpenAI)
βSo, again, it's a nuanced concept, but I found it very, very useful when we needed and for everything product development, you're a dead on arrival, so it's important to get stuff out.β
Inside ChatGPT: The fastest-growing product in history | Nick Turley (Head of ChatGPT at OpenAI)
βThere's so many and it is funny, because you have no time to think about them and then they end up being super consequential. The day was one, we went from chat with GPT-3.5 to ChatGPT the night befor...β
Inside ChatGPT: The fastest-growing product in history | Nick Turley (Head of ChatGPT at OpenAI)
βAnd most importantly, we were able to push things down to the free tier semi-regularly and we always do that when we can [inaudible 00:40:35], but-β
Inside ChatGPT: The fastest-growing product in history | Nick Turley (Head of ChatGPT at OpenAI)
βIt was the top Google result. This was before ChatGPT has real-time information. Otherwise, it could have maybe price itself, but it was Discord plus Google Form plus a blog post on that methodology t...β
Inside ChatGPT: The fastest-growing product in history | Nick Turley (Head of ChatGPT at OpenAI)
βYeah. Yeah, yeah, that's right. That's right. Definitely don't bring me on here as a pricing expert, I think you have got better people for that.β
Inside ChatGPT: The fastest-growing product in history | Nick Turley (Head of ChatGPT at OpenAI)
βBut I think the reason why is because it just went live. Talk about another consequential decision actually. We were debating waitlist, no waitlist because we-β
Inside ChatGPT: The fastest-growing product in history | Nick Turley (Head of ChatGPT at OpenAI)
βYeah. And of course I'm actually really excited to take some of that into the product. I think we shouldn't rest on the fact that there's so much out product discovery happening. I actually think for ...β
Inside ChatGPT: The fastest-growing product in history | Nick Turley (Head of ChatGPT at OpenAI)