← All people
N

Nick Turley

Head of ChatGPT @ OpenAI

Leads ChatGPT with 800M+ weekly active users. Previously at Instacart and Dropbox.

β€œThe fastest-growing product in history, covering AI product work, product design, and go-to-market execution.”

Career History

CompanyRoleYears
OpenAIHead of ChatGPT2022-present
InstacartProduct Lead~2019-2022
DropboxProduct Manager~2016-2019

Vault Colleagues

Episodes (1)

Top Topics

Related People

Quotable Clips

β€œIt's a busy week, but we've been working on this for a while, so it also feels really good to get it out.”
N

Nick Turley

Inside ChatGPT: The fastest-growing product in history | Nick Turley (Head of ChatGPT at OpenAI)

5:22
β€œSo, to maybe back up a bit, now, you think of ChatGPT as, "Is this going to be ubiquitous product?" Again, about 10% of the world population uses every week.”
N

Nick Turley

Inside ChatGPT: The fastest-growing product in history | Nick Turley (Head of ChatGPT at OpenAI)

9:28
β€œI like to tell this story when we do our hackathons because I really do want people to feel like they can ship their idea, and it's certainly been true in the past, and we'll continue to make it true.”
N

Nick Turley

Inside ChatGPT: The fastest-growing product in history | Nick Turley (Head of ChatGPT at OpenAI)

17:21
β€œI need it. Yeah, yeah, yeah. And I need to hard unplug on a Saturday, or something like that. Obviously-”
N

Nick Turley

Inside ChatGPT: The fastest-growing product in history | Nick Turley (Head of ChatGPT at OpenAI)

20:12
β€œBut it's just not possible otherwise. This has been a giant marathon for three years now. Yeah.”
N

Nick Turley

Inside ChatGPT: The fastest-growing product in history | Nick Turley (Head of ChatGPT at OpenAI)

20:16
β€œSo, again, it's a nuanced concept, but I found it very, very useful when we needed and for everything product development, you're a dead on arrival, so it's important to get stuff out.”
N

Nick Turley

Inside ChatGPT: The fastest-growing product in history | Nick Turley (Head of ChatGPT at OpenAI)

26:02
β€œThere's so many and it is funny, because you have no time to think about them and then they end up being super consequential. The day was one, we went from chat with GPT-3.5 to ChatGPT the night befor...”
N

Nick Turley

Inside ChatGPT: The fastest-growing product in history | Nick Turley (Head of ChatGPT at OpenAI)

36:45
β€œAnd most importantly, we were able to push things down to the free tier semi-regularly and we always do that when we can [inaudible 00:40:35], but-”
N

Nick Turley

Inside ChatGPT: The fastest-growing product in history | Nick Turley (Head of ChatGPT at OpenAI)

40:27
β€œIt was the top Google result. This was before ChatGPT has real-time information. Otherwise, it could have maybe price itself, but it was Discord plus Google Form plus a blog post on that methodology t...”
N

Nick Turley

Inside ChatGPT: The fastest-growing product in history | Nick Turley (Head of ChatGPT at OpenAI)

40:42
β€œYeah. Yeah, yeah, that's right. That's right. Definitely don't bring me on here as a pricing expert, I think you have got better people for that.”
N

Nick Turley

Inside ChatGPT: The fastest-growing product in history | Nick Turley (Head of ChatGPT at OpenAI)

41:00
β€œBut I think the reason why is because it just went live. Talk about another consequential decision actually. We were debating waitlist, no waitlist because we-”
N

Nick Turley

Inside ChatGPT: The fastest-growing product in history | Nick Turley (Head of ChatGPT at OpenAI)

47:54
β€œYeah. And of course I'm actually really excited to take some of that into the product. I think we shouldn't rest on the fact that there's so much out product discovery happening. I actually think for ...”
N

Nick Turley

Inside ChatGPT: The fastest-growing product in history | Nick Turley (Head of ChatGPT at OpenAI)

49:51