Karina Nguyen
Research Lead @ OpenAI
Leads research at OpenAI behind Canvas, Tasks, and o1 model. Previously at Anthropic.
βWhy soft skills are the future of work, covering AI product work, product design, and engineering tradeoffs.β
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βSounds great. Thank you so much. Yeah, I was extremely lucky to join early days Anthropic and learned a lot of things there. And I joined OpenAI around eight months ago. So, yeah, I'm excited to dive ...β
OpenAI researcher on why soft skills are the future of work | Karina Nguyen (Research at OpenAI, ex-Anthropic)
βSo I think the bottleneck is actually in evaluations that we don't have all the frontier, like evals like, I don't know, GPQA, which is a Google-proof question answering, PhD level intelligence. The b...β
OpenAI researcher on why soft skills are the future of work | Karina Nguyen (Research at OpenAI, ex-Anthropic)
βYeah, great. Yeah, amazing. Yeah, you got it.β
OpenAI researcher on why soft skills are the future of work | Karina Nguyen (Research at OpenAI, ex-Anthropic)
βFor example, one of the features that I want to do is have a personalized starter prompts. So whenever you come to Claude, it should recommend you starter prompts based on what your interests are. And...β
OpenAI researcher on why soft skills are the future of work | Karina Nguyen (Research at OpenAI, ex-Anthropic)
βI think the way it's implement is very different though.β
OpenAI researcher on why soft skills are the future of work | Karina Nguyen (Research at OpenAI, ex-Anthropic)
βAnd when you launch the beta feature, you learn so much from the users that you can... All your synthetic sets can be shifted in the distribution and how the users behave on the product behavior. And ...β
OpenAI researcher on why soft skills are the future of work | Karina Nguyen (Research at OpenAI, ex-Anthropic)
βI'm thinking about healthcare, right? Instead of going to a doctor, I can ask ChatGPT or give ChatGPT a list of symptoms and ask me, "Would I have a cold, flu, something else?" I can literally get the...β
OpenAI researcher on why soft skills are the future of work | Karina Nguyen (Research at OpenAI, ex-Anthropic)
βI would say we still have... I think Canvas team has still have really cool front engineers that are really people who really care about interaction, design, interacting experience. I don't think mode...β
OpenAI researcher on why soft skills are the future of work | Karina Nguyen (Research at OpenAI, ex-Anthropic)
βAnd I feel like I see startups like Kaeser was doing super well. And that's because they iterate so fast. They invent new ways of training models. They move really fast. They listen to what users like...β
OpenAI researcher on why soft skills are the future of work | Karina Nguyen (Research at OpenAI, ex-Anthropic)
βYeah, it's kind of crazy to think about it.β
OpenAI researcher on why soft skills are the future of work | Karina Nguyen (Research at OpenAI, ex-Anthropic)
βI know that Claude and Slack was sunset in 2023 or something. I think it was after ChatGPT was mostly the focus on customer use cases or enterprise use cases.β
OpenAI researcher on why soft skills are the future of work | Karina Nguyen (Research at OpenAI, ex-Anthropic)
βI think the form factor of Claude and Slack was kind of constrained a little bit when you want to talk about new features.β
OpenAI researcher on why soft skills are the future of work | Karina Nguyen (Research at OpenAI, ex-Anthropic)