Sam Lessin

“Blessed to be here. I'm excited to have the conversation.”

“Understanding how to meet people, where they're at, build trust, mirror kind of expected behaviors. These are all tools. And so that's the deep truth. The shallow truth is it's kind of funny to teach ...”

“Saying, "Well, actually it does matter." And I'm wearing a T-shirt. I'm not exactly known as the most high etiquette personal, but I do know the rules, and I think it's fun and funny as well. And I th...”

“Yeah, this is the thing I think about a lot. Again, again, you and I are now old people, right? But you're young.”

“"Michelle, I want to introduce you." Or something like that.”

“I think that's kind of the tone to think about in terms of what a conversation is and how to show up in a room and meet with people. Another really big one we harp on a lot in the book in a bunch of t...”

“It's a great song. It's a great song. It's great beat. Every once in a while before a big presentation, you got to listen to it and pump yourself up. But actually, again, in terms of putting people at...”

“And in an ideal world when I walk away, I'm like, "That was a pretty nice person. Maybe I want to talk to them again." Now going up and being like, "I need your email address and phone number." It's l...”

“Don't judge me yet, but in a year you can judge me on my children's etiquette. Then it might have to be a children's etiquette book.”

“That might be better is what I would say. I will say that it's an ongoing, somewhat hilarious debate at our dinner table. I'm just trying to get them to not use a fork and knife like animals right now...”

“It's an easy way to win. Not two, not three, but one.”

“It's more like the gesture that's nice that you would offer that. You kind of have to tip the way they would tip and they're going to tip 100% of the bill because it's just the right thing to do. And ...”